Where can I look through a Universal home in person?
You can visit one of our Showhomes to take your own tour of one of our quality new homes, and chat with our expert New Home Consultants. Head to the Showhomes tab in the menu above, for address details and opening times.
Do you guarantee your homes?
Each new Universal home comes with a 10-Year Master Build Guarantee* plus our 12-month defects maintenance promise. This means that should any defects arise in the year following your settlement date, our aftercare service will get it sorted for you. Many of the products we use in our new homes have warranty periods and guarantees from the manufacturer. The details for these are contained in your handover pack which you will receive on settlement day. We advise our clients to register products and ensure that maintenance is carried out in accordance with the manufacturer’s guidelines. The Master Build Guarantee starts from the time construction begins. Should you decide to sell your Universal home in the future, you can organise to transfer the remaining balance of the Master Build Guarantee to the new owner. For more information on your Master Build Guarantee refer to: www.masterbuilder.org.nz
*Please note certain types of apartments may not be covered by a Master Build Guarantee.
How long does it take to build my home?
Generally, Universal Homes take between 12-14 months to build, however there are many factors that influence this, including at what stage you purchase your home. Our extensive track record and long-standing relationships with suppliers and contractors ensures we do our utmost to meet project construction timeframes. The Contract to Purchase has an estimated completion date, and our project managers will be working hard to keep the build timeframe on track. However, the build timing for your new home will also depend on several external factors beyond our control, including weather events, Council consents, material supply, and when we receive the title and the Code of Compliance Certificate from the Council. Chat with your New Home Consultant about when the home you’re interested in is due for completion.
Will my home be built within the timeframe?
Our extensive track record and long-standing relationships with suppliers and contractors ensures we do our utmost to meet project construction timeframes. The Contract to Purchase has an estimated completion date, and our project managers will be working hard to keep the build timeframe on track. However, the build timing for your new home will also depend on several external factors beyond our control, including weather events, Council consents, material supply, and when we receive the title and the Code of Compliance Certificate from the Council.
Can I view the property during construction with a New Home Consultant?
Our team will ensure you are kept up to date on the progress of your new home build and will be in communication with you regularly throughout the construction phases. Due to the health and safety requirements of construction sites, you are unable to be on site to view each progress stage. Our team will send you email updates at regular stages of your home-building journey, so you know what’s happening on site. As your home is nearing completion, viewing by appointment can be arranged by our New Home Consultants. This includes visits by other parties such as insurers, valuers, or curtain measures. If you would like more information about this, please talk to your New Home Consultant.
Can I make any design alterations, or changes to the plans?
We are not able to make any changes to the home design as we only sell the homes once we have Council consented plans. We cannot accept any amendments to the design, plans, colours, or landscaping of our new homes. However, after settlement, the property is owned by you and you are able to do whatever you choose to do at that point.
Can I choose my own colour scheme, or can I mix and match Universal’s colour schemes?
Each home is designated a contemporary stylish colour board by our interior design team. As we are a volume builder, and do not offer a design and build service, these are not able to be changed individually.
Can I do some of the work myself or supply some of my own fittings, such as light fixtures?
No, this is not possible, as we are not a design and build service and do not have the resource to manage this. As a volume builder with fine-tuned systems after decades of building quality homes, we are not able to accept changes. All specifications have been preselected by our specialist design consultants. We can provide new homes at the best possible price and within timeframe, by working at scale with our longstanding, trusted partners.
What is included with the house, including which appliances?
Please contact your New Home Consultant for a specifications list, which outlines all items supplied.
Can I change my appliances?
As we are a volume builder, and do not offer a design and build service, appliances are not able to be changed individually. However after settlement the property is then owned by you and you are able to do whatever you choose to do in terms of alternations.
Does the house have heating?
Heating is provided in each of our homes, to meet New Zealand standards. For specifics, refer to the specification documents from your New Home Consultant.
Do your homes have double glazing?
Yes, all windows and ranch sliders in our homes are double glazed.
Does the house come with curtains?
No, you will need to source your own blinds or curtains. Please chat to your New Home Consultant for ideas.
Is my property freehold? Is there a body corporate fee for my home?
Depending on the particular property you are buying, the property may be freehold, have a body corporate, and be part of a residents association with fees. You will need to check this regarding the particular property you are interested in, with your New Home Consultant.
Will Universal build on my land with my house plan?
No, we do not undertake one-off building projects as we are a volume builder, and do not offer an individual design and build service. We create quality large-scale communities including developing greenfields, integrated urban developments within other land developers’ master plans, and partnership projects with other developers and housing providers. These all range from 10 through to thousands of homes.